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Old 07-14-2006, 08:11 AM   #14 (permalink)
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Originally Posted by byron
on my previous 2 tickets RIM has been quick to close them... I'm going to insist that this ticket stay open for at least 10-14 days so I can be sure the problem doesn't creep up again. It seems like the problems always happen for me on Thursday or Friday.
That's what I did. RIM wants to close but I tell them lets wait a few days. When the problems starts again, I email them with the ticket number.