Ok I went to wireless toyz which nextel recommended. They said the software was corrupted. He said that for $15.00 he would redo the software and I needed a new sim for $35.00. Then the guy told me he would give me a brand new phone for mine and $35.00. I went with the last option and the phone was up and running. I would recommend going to these guys before calling a tech. When I called nextel today they said they had no clue when the tower would be up and running. I wish they would have told me to take it to a tech instead of me coming up with the idea. Love the phone, love 2way, hate sprint together with nextel. Thanks for all you help guys.