I did as Mark F suggested.. and it worked. I'm running the latest software and the 7130 unit is brand new.

In Outlook, sort by Category, then click the Fullname column header and sort Ascending. Make sure there are no Contacts with a blank Fullname field.

My problem was that out of my 7300 contacts, about 300 or so, had no Fullname indicated - so, I simply put "1's" in there, and did that in about 2 minutes or so, and that fixed problemo.

Jim P, Victoria BC Canada.