Thanks *very* much, James! I had searched, but my search criteria were obviously wrong.
At least I know I'm not alone - still no real way to fix it per se, but now I know it's not just Rogers, or not just a defective device.
8700r / BIS
PS: how ironic that with *this* post, I've graduated from "New Member" to "Knows Where the Search Button Is" LMAO :D