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Old 08-18-2006, 03:53 PM   #1 (permalink)
kingc223
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Join Date: Jul 2005
Model: 8350i
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Default T-mobile 8700g on BES

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Hello....

We seem to be having some trouble getting a T-mobile 8700g activated on our BES. The handheld says activating and you never see any progress or does it ever finish, let alone start to do anything. On the BES the user is initializing and the two never seem to make any communication. We do see the temp activation email go into the user's outlook inbox and then dissapear.

I know we activated only one other T-mobile berry like this and there was some playing around with it before it would take, but this one is a no go. We normally setup Cingular and Nextel Berry's.

Any ideas in what could be the issue here? I also deleted and recreated the user on the BES, completely reset the Berry numerous times and no filters are active on the user's exchange account.

Thanks

CK
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