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Old 08-23-2006, 06:42 PM   #10 (permalink)
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Well, I called retentions and they said the absolute best they could do is $250, which is insane. This is really upsetting that they treat their loyal customers like this while new customers get anything and everything. I know it's not unique to Tmobile, but it's a very frustrating practice for the industry to use. I guess I'll try some of the franchise stores and as a last resort I'll try that trick mentioned up above.