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Old 08-24-2006, 10:35 PM   #1 (permalink)
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Join Date: May 2006
Location: Pennsylvania
Model: 7520
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Default BlackBerry only checks "Inbox" on exchange server

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I've searched the forums and both the official BlackBerry and my carrier's support sites, to no avail. Here's the question:

On our exchange server at work, I have a filter set in Outlook so that if email comes in from a certain address, it moves it to a "Terri" folder I've created in Outlook. My BlackBerry does not display these messages at all, only messages that stay in my Inbox. How do you get your BlackBerry to download messages that are filtered to mailboxes other than the Inbox?

I assume I have to modify or delete the filters in Outlook? Anyone been successful with this?