My BES admins are stumped because I just got a 7100g and my blackberry browser still doesn't work and all the other users on the BES don't have this problem. Is this something account specific?

Here are my IT policy settings as they appear (my admins sent me this because they don't know why this continues to be a problem). We are using some verion of 3.6, with no plans to upgrade anytime soon. Someone please help.


HANDHELD POLICY SETTINGS:
IT Policy Name Default
Allow Browser TRUE
Allow Peer-to-Peer Messages TRUE
Allow BCC Recipients TRUE
CMIME Application Policy Group:
Attachment Viewing TRUE
Enable Wireless Email Reconciliation TRUE

DESKTOP POLICY SETTINGS:
Allow Browser TRUE
Message Prompt
Show Application Loader TRUE
Sync Email Instead Of Import TRUE
Email Conflict Desktop Wins TRUE
Auto Backup Frequency 7
Auto Backup Include All TRUE
Show Web Link TRUE
Allow Other Email Services TRUE
Allow Other Browser Services TRUE