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Old 08-27-2006, 08:36 PM   #1 (permalink)
Johnny
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Join Date: Aug 2006
Location: Toronto
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Default HELP - BIS re-directs

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New member looking for help with my Rogers Blackberry Web Client....

When I try to log onto my BIS web client, after inputting my username and password (which I know are correct), I am re-directed to t-mobile's customer support page. I am a Rogers (Canada) customer. Same result if I click on "Need Assistance" or "Forgot Password."

This only happens if I attempt to log onto my BWC from either my home computer (which has worked for years at this site) or from the handheld itself.

Has anyone had this issue? Any tips for resolution?

Thanks,
John
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