it was not meant to be negative, those were my opinions after using the device for a long time, the market they are trying to reach is very hard seeing as how they are not doing consumer based marketing. How can you convert a 16 yr old girl who uses a sidekick to buying a blackberry with no direct marketing towards that age group? She saw snoop dogg and paris hilton in a commercial and then was like hmm, its cool, its cute I want it. What is she going to say about the 8100? It doesn't have AIM (good AIM) and a BlackBerry is for business people...the actual device is fine, but back to my main point people that have an 8700 on T-Mobile just got it few months back, there is a limited # of them that will go out and now buy a brand new device. The people that can afford to buy one at full retail might not because of SureType, people that have a SureType device already will be the main people buying the device, and the rest of the world is still thinking. Am I wrong?