sigh.....I ordered my 8100 on Tuesday morning at 10am from Customer Care over the phone. I paid for express (3 day shipping). They still haven't even shipped it out yet--it hasn't even left the warehouse yet. So, as you all are playing with your new toys I only get to dream of scrolling that pearl. I've ordered BB's from them before and it's always been quick until now. Has anyone else ordered one from Customer care over the phone? It's a drag living in a small town!