I also ordered from TMO customer care on 9/12 @ 7:30 in the morning while driving to work. Paid for the rush shipping and fully expected it to be on my doorstep today, boy was I disappointed when I got home. Called TMO, asked when I should expect my 8100 and the Rep said it should be here tomorrow, but she couldn't find any updated shipping info on file. She blamed UPS for not updating their tracking info. It better be here tomorrow or I'm heading to a TMO store to pick one up.

Also, to add insult to injury, I was at a local pool hall in Bellevue, WA tonight, and some TMO employees rented out part of the hall for a Blackberry Pearl launch party. Everyone one of them had a Pearl. Should have ran up and snatched one