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rcg Offline
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Posts: 1,185
Join Date: Oct 2004
Location: California
Model: 7290
Default 09-18-2006, 03:32 PM

It's a very interesting situation... We have not received our unit either (ordered on Tuesday). I have just called to check on today's reason and when I say "upgrade" then "BlackBerry" to the IVR I'm promptly hung up on.

I finally talked to a rep and she tells me Backordered - even though the website still accepts orders. She was of course "nice as pie" and very apologetic. When We checked on Friday the rep filled out a "handset research form" and the response was the above updated today.

I'm speaking to retention right now to try to get a clear answer regarding the handset.

[In a way I feel bad for T-MO... we have to deal with RIM all the time and tell us when they are sending stuff and then change that date all the time - I wonder if TMO is in the same boat???]

She's back on the line... no help.

So in closing it may be a situation [My opinion] that they have pulled it to flash which is not un-precedented - I guess we will see.


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Last edited by rcg : 09-18-2006 at 04:34 PM.