Originally Posted by drewy
I want to try backing up my device before i wipe it off , however when i connect to desktop manager it does not give me the option to back it up, that icon it dimed out
Not sure why the Backup and Restore option is grayed out.
- Is your BlackBerry functional right now?
- Have you connected to Desktop Manager before?
- What version of Desktop Manager are you using?
- What model BlackBerry?
- What version handheld software?