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Originally Posted by drewy
I want to try backing up my device before i wipe it off , however when i connect to desktop manager it does not give me the option to back it up, that icon it dimed out
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Not sure why the Backup and Restore option is grayed out.
- Is your BlackBerry functional right now?
- Have you connected to Desktop Manager before?
- What version of Desktop Manager are you using?
- What model BlackBerry?
- What version handheld software?