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Old 10-13-2006, 06:17 PM   #9 (permalink)
noname
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Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
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Read/unread sync is never immediate unless your BES has only 1 user to serve. It is a low-priority task and it is not unusual to have to wait up to 20-30 minutes for them to sync. That's why all 4.0 & above BB have the messages option "Reconcile Now..." - your users can use this function to request for an update sync to be performed; but again it will work or not work depending on:

1. BES server load
2. user's mail server availability

I would not see this as a very critical issue but I will be more worry if email messages are not redirected to BB...
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