There's another blackberry forum where people are very nice to each other -- they even go so far as to respond to a thread for the sole purpose of welcoming new members. I like it that people are extra nice to each other over there, but it also makes hard to cut through all of the crap -- people ask the same questions over and over again.
Here, on the other hand, people get chastised (sometimes harshly, usually by mods) for asking questions that could obviously and easily have been answered by a simple search. Thus, although the mods can be harsh sometimes, the forum is easier to navigate, and people seem to ask far fewer already answered questions.
My point is that each approach has its merit -- one is not necessarily better than the other.
The approach here keeps the forum topics and responses relevant. AFAIC, the approach should not change.