Originally Posted by NJRonbo

I ordered this cradle with great anticipation after reading this review.

What the hell did I just receive?

The cradle looks nothing like the photo in this review.

Furthermore, it comes with no instructions for its use
whatsoever.

I sort of figured it out, by plugging the USB cable into the
USB port on the back of the cradle and then to the USB input
on my computer....

....but nothing happened even though the switch on the cable
was positioned on USB (rather than charger).

My computer did not recognize the Blackberry plugged in. I
could not synch the device, and I don't even know if it the
Blackberry is charging or not.

Furthermore, my Blackberry 8703e does not fit firmly into the
cradle (though its supposed to be designed for the 8700 series).
If I merely pick up the cradle, the phone plops out.

Finally, I have lots of past experience with PDA cradles. Most,
you just plop the PDA in the cradle and it charges and synches to
your computer. Here, you have to sit the Blackberry in a cradle
and plug it in to a rather tight-fitting USB plug.

...and am I to understand that I have to use TWO USB cables
at once to both charge and synch my device? They couldn't do
this with one cable?

I'm going to write the company, as thus far, this thing does not
look good.