well, even after running maintenance on the users having this problem they still experience the message. The reg hack that amcglone talks about actually works but I really dont like to DISABLE messages from the registry. If this was a personal matter then yes, but this is a business server and I would prefer it not to come back and haunt me.
I just had the users wipe and re-activate their BB and that solved the problem.
Me likey BlackBerry