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Old 10-24-2006, 12:52 PM   #4 (permalink)
ssymes
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Default maybe you need a new battery, or perhaps a faulty device

Sounds like a legitmate problem report.
I support a lot of BlackBerry end users, and I never receive tickets about a BlackBerry losing time. I realize it happens, but I would have to categorize it as a rarely heard issue.
The reason most computers (handhelds included) lose time is that the battery is no longer holding enough of a charge. You might try buying a new BlackBerry battery to see if that helps. If that doesn't help, then you may have to return the entire handheld to Cingular.
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