I went from PPC-6700 (a mess of a phone) to the 8703e. It is rock solid, after a month of this phone and no resets I am beginning to lose my learned-paranoia of freezes etc. instilled in me form my Pocket Piece of Crap 6700. Everything works perfectly. If you like the features it offers, you will be very happy. For me, better late than never to the BB party.