What provider do you use, if you don't mind me asking? T-Mobile has either their Blackberry Enterprise Server or Blackberry Email Express (or some thing), so I'd like to be able to tell them definitively which feature to add to my account. I've called them a good dozen times over the past week, and the last rep I spoke with made a point of politely mentioning how often I'd called.

On the upswing, their customer service has been pretty spectacular so far.