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Old 11-14-2006, 11:46 PM   #2 (permalink)
John Clark
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Join Date: Jun 2005
Model: Z30
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Have you tried wiping the handhelds and reactivating? It's also possible that something in the IT policy on the handheld has an issue. I'm not real familiar with the utilities on the BES but maybe the policy needs to be reloaded. You may be able to do that from the BES. You may need to remove the IT policy from the handheld. Search this forum. I have seen instructions before for removing IT policies. It's not an easy procedure but it's possible. Don't know if this will help or not. I'm BB savy but don't know much about the BES end of it other than what it does and how to activate...