I have two 'exceptions' setup to play polyphonic ring tunes. An interesting thing happened a few weeks ago - the two exceptions suddenly switched ring tunes. The settings appeared correct - the right ring tune was selected except that is NOT the one that was playing (for either of them). No matter what I set as the exception, it was stuck playing this other tune. I had to delete the offending ring tune in order to get it to stop playing (even though it was no longer selected for either of these contacts). Since I've updated my 8700 to .466 I haven't had this problem return. I just mention this to point out that weird stuff happens and it doesn't always make much sense.