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Old 11-29-2006, 02:53 PM   #2 (permalink)
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Join Date: Sep 2006
Location: Dallas
Model: 7130e
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Wiping does wonders, but might I suggest that after you wipe and perform the enterprise activation go into the Service Book files on the device itself and DELETED his BIS account service book, then log onto his Wireless provider's site removed\readd the internet email account. Also from his wireless service provider's site RESEND the service book. I've ran into this a few time and clearing the Service Book from the service providers, the device and reloading existing BIS accounts usually does the trick. Hope this helps