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Old 12-01-2006, 11:27 AM   #2 (permalink)
Knows Where the Search Button Is
yo_fishy's Avatar
Join Date: Nov 2006
Location: NJ
Model: 8310
Carrier: AT&T
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Nevermind. There is no way around using the desktop software. It's just a corrupt email message. Take a backup of your messages through the Advanced part of the Backup/Restore through desktop software. Wipe all messages by clearing them through desktop software. Pull the battery to clear all memory in case the BB is holding on to something. Connect back to DM and restore the messages. It restores everything to the way it was and does not restore the corrupt message. This was RIM's best suggestion and it worked fine. Unable to clear message from the device itself, need the DM. Thanks for reading.