When I had a 8700g with Tmo I had about umm 3 of them replaced and I never got a single one shrinked wrapped... Like I said in the last post I don't think just the finger can be pointed at UPS, but the system as a whole failed the customer whether it be tmo warranty, tmo shipping, ups pick up, ups sort, ups air, ups sort, ups deliver.
But hey atleast you got your new one!
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"I am always amazed at how these men walk into fires, when the rest of us run from them" - Rudolph Giuliani on Firemen
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