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Old 12-07-2006, 08:57 AM   #15 (permalink)
Thumbs Must Hurt
red_octane_aero's Avatar
Join Date: Oct 2006
Model: 8100
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I did a warranty exachange also. The phone I recieved was in WORSE condition that mine! My warranty claim was for the keypad...lights dim in different areas, and like the other was going out. Anyway. When I got my replacement...I opened the box and the sim card holder was floating around the box! WTF?

I tried to put it back on..but it keep coming loose. Seems whoever had it before broke it..and no..this is not a new phone for sure.

Anway...I put my battery in..and the keys are worse then my old one! I call them up..I was very calm and nice...told them what happened...they are shipping me another one.

Overall...Im very happy with T-Mo's team. Oh...and I did have to pay shipping for the first one...but not for the 2nd one.