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Old 12-12-2006, 03:13 PM   #13 (permalink)
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Join Date: Dec 2006
Model: 7250
Carrier: Verizon
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Default Red X next to BES

In response to your problem with the Red X next to your BES, all you need to do to resolve is email [email address] with the SRP number (found under each Server Property in Blackberry Manager), and also the SRP Authentication key and ask them to reactivate.

This is a built in security feature that ensures SRP uniqueness.