So last night I did the .64 upgrade that Tmo emailed me about earlier in the week. Today I decided to try the .69 upgrade but nothing happens. I cant get it to install. I tried from my lap top with a clean install of the desktop software and then a clean install of the .69 handheld software and then plug in the 8100 and nothing happens. How do I do it manually? I have read several other threads but I haven't managed to find the step by step instructions to do an upgrade. When I did the .64 last night when I plugged in the 8100 I got instant notice than an upgrade was ready but now, as I said, nothing. I am not an idiot but this is completely new to me

Thanks!
-Zac-