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Originally Posted by drub
HELP!!
right now I am using a SE m600i in the US on Cingular. I have been using it for a few months with no problems. I wanted to start using BB Connect and I added the Unlimited BB Plan to my act. today, but for some reason I cant get it to connect.
I am just using the BIS
Under Status I get: Not Connected.
When I try to do registration it says "Packet Data Available" and then APN Connected and then Not Connected under Status.
My BB .sis version is: 3.31 (26)
and my phone version: CXC162037 R9A002
I put my SIM card into a BlackBerry Pearl and it was getting a data connection with no problems. Any ideas on what could be wrong?
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This happens when the BBConnect on the handheld does not get properly
registered on the service network.
Usually it has to do with some kind of incompatibility on the handheld
between the BBConnect Version and the cell OS version.
In a similar situation I had -but with the SE
P990i- BBConnect refused to
work OK on the pre-loaded OS that came when purchased.
It did the exact same thing you are experiencing on the M600i.
Talking to Cingular data support did not make it work.
They even tried changing the plan to see if that was causing any issues.
BBConnect began working as soon as I upgraded the handheld OS
to the latest using the SE Update Service Software and re-installed the
exact same BBConnect version on this new OS.
You have two options:
1. Try and locate a different BBConnect version (newer preferably or previous too)
and install it on same M600i OS.
OR
2. Upgrade (if available) M600i OS and re-install same BBConnect & try.
Just my 2-bits worth from past experience.
Hope that helps.