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12-15-2006, 04:58 AM
In all fairness to SEIDIO I felt that I should update my comments
on their USB cradle based on their Customer Support and new findings.
First, I have to praise SEIDIO for their Customer Care. I initially
received a defective cradle which the company replaced promptly.
For the times I spent on the phone with Customer Care, I felt that
my call was handled with the utmost concern.
The replacement cradle that I received did indeed work, though
it took me a little time to figure out its initial bugs.
For the most part, the cradle does exactly what it promises --
it recharges and synchs the Blackberry with my computer.
The only problem is, it will not do both at the same time. You
must manually remove the charging cord if you wish to synch.
Additionally, the Blackberry does not fit snug into the cradle.
I would have preffered a little more room in the base for the
Blackberry to sit more securely. As of now if you slightly hit
the cradle with your hand the Blackberry falls out of the cradle.
The main problem here is that as a PDA owner I am perhaps
unfairly comparing this cradle to the more sophisticated kind
that comes with most PDA devices. This is not that kind of
cradle. Still, this SEIDIO model does manage to do the basic
job it was intended for.
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