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Originally Posted by SteveRoss
I would contact their support group and tell them you're concerns after having received one full of information.
As a last resort if you have to send it back maybe expose it to some magnetic fields that might currupt the data? (Stick to to a big old speaker magnet overnight?) I don't know if that will work but it might be worth a try.
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The magnet method would only work with magnetic media, ie. tape...even with a hard drive you would have to have such a huge magnet you might have to go to the crane at the junk yard. I believe our blackberries have solid state disks which to my knowledge cannot be erased by a magnet.
Good luck with your efforts, but like posted above, the only viable solution may be the sledgehammer erase method and eating the cost, in the long run the cost would be worth it.