Excellent job on the QuickResponse. It is a wise move to offer the 30day free trial. I have tried MagicMail, and found your QuickResponse much better and user friendly. I like the customization feature which you call it Placeholder. It'll prompt you to replace %customer% with the real name each time you use it. It couldn't be better. I already like it after reading your documentation, I am going to try it now.