View Single Post
Old 01-09-2007, 02:51 AM   #1 (permalink)
Chopper
Knows Where the Search Button Is
 
Chopper's Avatar
 
Join Date: Jul 2006
Location: UK
Model: 8700f
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Best way for E-mail/BB Sync

Please Login to Remove!

Can anyone recommend the best way to sync both the BB and e-mail box with each other? One of our users had about 256 unread e-mails on BB and only about 20 in outlook. I think what he did was delete or move them to another folder in outlook which wouldn't allow the reconcile to update.

Now, I though I'd be clever and save him sometime and wipe the device to re-sync and start again. That was fine but his BB and inbox didn't sync e.g the BB didn't pick-up any e-mails from his outlook inbox unless they came in after I did this.

I've now, wiped it again and deleted the user from BES to start again. Have I made a mountain out of a mole hill or have I got the right idea......or whats the best way?

(I guess the tiltle should say "Best way to re-sync E-mail with BB)



BES 4.1 Express
BB 8700f
MS Exchange 2003
__________________
BB 8700f

Last edited by Chopper : 01-09-2007 at 03:05 AM.
Offline