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Old 04-06-2005, 09:30 AM   #12 (permalink)
Wellcare
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Default 7230 charging issues

I'm seeing this same charging problem w/ my company's 7230's since the 4.0 updgrade. All laptops are identical Dell 505's w/ XP Pro, but not all BB's are experiencing the same problem. However, about 10 so far after the 4.0 upgrade are not charging from the USB ports on the laptop or docking stations. We understood that Desktop Manager software 4.0.0.30 was unneccessary, and are just using the 4.0.0.185 handheld software. In testing though, some BB's are recognized by a specific laptop, but then another BB on the same laptop won't be recognized and no charging occurrs. TMobile tech support was mostly unhelpful w/ this issue. Any input on this? Thanks much...
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