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Old 01-23-2007, 11:57 AM   #3 (permalink)
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Join Date: Apr 2006
Model: 8330
Carrier: Telus
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If you do a hard delete (hold down the shift key when deleting a message) or empty your deleted items folder before the BB has had time to reconcile this could cause the messages to not sync properly.

In regards to the folders, they should show up with a different icon beside them indicating that they have been filed, however, you do have the choice on the unit to 'Hide File Messages' which if selected as 'Yes' would not have the messages show up on the device if they have been filed and once it reconciles.

Hope that helps,