Originally Posted by Willie115
... you have a T-mobile plan but a Cingular Pearl, they aren't going to help you fix that phone since you aren't on their plan, your friend can give you his phone and tell you to use the warranty, it would cost them money to fix and they wouldn't do it for a non-customer. The logo is very important.
Perhaps I'm missing something key here since my background is with a CDMA carrier. Each peice of hardware on our network is serialized and tracked. If I were to submit a Verizon BlackBerry for warranty replacement it would be the ESN that got flagged not the logo on the device.