Originally Posted by jimvii
Do you think that POP would be better?
I have other users who do not have this problem and they are on IMAP. When I set them up, I use the auto config settings from BIS.
I saw in another thread that the email account will go into the "please validate" mode if the BIS cannot make a connection for 10 times in a row. is this true?
Yes. The BIS must be able to connect via port 143 for IMAP. The differences of POP vs IMAP is IMAP will keep copies of deleted and sent emails on the server.