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Old 02-02-2007, 12:40 AM   #8 (permalink)
dgray8
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Join Date: Sep 2006
Location: halfway between here and there
Model: 8100
Carrier: Cingular/AT&T
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Quote:
Originally Posted by beats1234
I can't get either my mac nor my PC to recognize the blackberry

it's frozen with the screen "Device Error 365 Reset"

but thanks for the response!
beats: i do tech support for many BB's. Bad news: if your BB said JVM 365 then the hardware has failed and device is dead, no way around it.....though if it said Device error instead of JVM....that may be different

I suggest calling your service provider in the morning....if your service provider is Cingular I know we (cingular) have a database that i know the error is in.....probably may have to send you to RIM directly for their Java Loader.
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