In other words the process did create a backup. Go into the Desktop Manager, click on the backup/restore button, and you should find a backup file from the same day/time you did your upgrade, run that and you will have your info back.
The only thing I did notice, is that all programs installed OTA are not backed-up, so stuff like:
will have to be downloaded again. I try to make every effort to install from the DM, because that is the only way it can easily be restored.
Ottawa, Ontario, Canada