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Originally Posted by rhummel
Make sure that your BlackBerry services are started using the BESAdmin account. My BES was not using this account and changing it to use BESAdmin as the service account fixed the problems with Calendar sync that we were having.
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+1 on the BESAdmin account!
I also made the mistake of not properly reading the install document and installed it as Administrator first. Then I had to go through the changing user and set everything up as BESAdmin, and Voila! Bidirectional calendar sync works.