I have been trying to update our first Blackberry 8703e with the Blackberry DST 2007 Update Installer for the past day. I have been unable to complete the update using either the over the air procedure or the USB cable process from the Blackberry web site as well. The USB process provides the error "Blackberry DST 2007 Update site is currently too busy to service my your download.Please try again later." Has anyone else been able to update their device successfully this way?

We have a limited number of users running on a 3.6 Bes. I spoke with RIM and they said that I would have to wait on hold for two hours to speak to a Technical Support person. They said that they plan to have a team dedicated to DST set up by tomorrow.