I here ya, trust me, I love BB's, I pushed the owners to approve upgrading of all of our devices.
I have over-stressed to them the benefits of the BB, but with these connectors breaking, they are second-guessing my decision to upgrade our 8700s.
I love my 8800, I haven't broken the connector yet, it's these other bumbling idiots. Unfortunately as suggested, they don't pay for their devices, the company does, and since the store we deal with replaces them at no charge during the year warranty, it's nothing to really worry about, except no way to back up that data, since it can't be connected.
Hopefully we go back to the flat sides of the 8700 with the 8820 or 9000, or maybe I should just push for the iPhone, start the flaming.