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Old 03-02-2007, 06:04 PM   #1 (permalink)
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Default Magmic support improvements

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Some of our customers may have noticed a long wait for support in recent weeks. Sorry for the lengthy waits for responses from Magmic, although we hope that once we did get to you your problem was resolved quickly. Please accept our apologies and note that we experienced a sudden surge of requests as we expanded our products and services in the new year. We’ve added experienced staff and tools, and the support queue is now back to a reasonable turnaround time. We’re looking forward to bringing you a whole new batch of games this year as well as an improved customer support experience.

-Team Magmic