Excellent step-by-step writeup. That is exactly what I did the other day. It worked perfect for my "home" contact (which I was using to test), but did not work for my girlfriend's number. I haven't pulled the battery, however....
Originally Posted by JBiraglia
The following worked for me:
Go to profiles/advanced/menu/new exception then:
Scroll to the "From" area and press the trackball and select the names you want to have excepted from the active profile. Then scroll to the "Use Profile" and select "Normal" or whatever profile you want used when a call is received from that caller. Scroll down and select the Custom Tune you want for the particular callers.
After you are done, hit escape and name the exception.
In the profiles/advanced/Use Active Profiles Except For area confirm that your new exception is reflected and that the boxes under are checked for the exception you just created.
Test the exception. If it doesn't work, remove and then replace the battery and retest.