Good evening boys & girls,

I finally received my Blackberry 8800 today from Vodafone UK, and I've hit a snag.

When attempting to add contacts on Blackberry Messenger, I noticed with the new 4.X.X.X version built in; I wasn't able to send requests via PIN - only by email.

In an effort to bypass an annoying struggle, I downloaded and installed the messenger version available on Blackberry Help.

After downloading, the 1.X.X.X, the application doesn't show up on the home screen (although it does show it as installed in the application list).

I've also now done a master wipe and no messenger is installed.

So, I now have no messenger and I'm slightly stumped as to what to do next. I did some searching on Google & the official Blackberry sights; and I cannot find a download for the new Messenger version; nor can I find a download of the whole 8800 software to reset the pre-installed settings.

Does anyone have a solution? (Keep in mind I'm not too familiar with Blackberry coding; so any workarounds involving editing the OS might need to have a walkthrough included.

Any help would be greatly appreciated!

Darren