View Single Post
Old 03-13-2007, 08:59 AM   #12 (permalink)
Darren Arcane
New Member
 
Darren Arcane's Avatar
 
Join Date: Mar 2007
Location: London UK
Model: 8800
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

So to give people an update who might be interested;

I've spoken to RIM in Nova Scotia and they've confirmed that the Hardware Vodafone is selling right now are all promo units - and they weren't even aware that Vodafone was selling the promo units.

I've spoken to everyone in customer service @ vodafone, and no one has a clue what they're talking about. I finally reached someone who knew what they were taking about - and they're getting someone in their department to email me a link to where I can download the new messenger.

I'm not even sure if this is going to work; if it doesn't; they've already agreed to send me another one tomorrow at no charge. So at least they're willing to replace the device due to lack of competence.
Offline   Reply With Quote