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colongione · 03-16-2007, 02:18 PM

I experienced the same problem and I returned to the store I purchased my 8800 from and they gave me a new one right away. As long as its under 30 days from when you purchased the phone Cingular will take it back. Otherwise you have to get it shipped from the company and then you get a refurbished phone not a new one.

colongione Offline New Member Posts: 2 Join Date: Mar 2007 Location: New York Model: 8800 Carrier: cingular	03-16-2007, 02:18 PM I experienced the same problem and I returned to the store I purchased my 8800 from and they gave me a new one right away. As long as its under 30 days from when you purchased the phone Cingular will take it back. Otherwise you have to get it shipped from the company and then you get a refurbished phone not a new one.