OMG - I cannot believe the trouble I am having with this! I talked with a tech at Verizon/Blackberry and they are not willing to help with something that goes into the registry of a computer!!!
If I follow the directions exactly as above, will the registry of the PC I'm using go back to what it was before I touched it?
I'm pretty good with following directions!
Thanks - it seems that I am totally stuck unless I do it as per the instructions above.