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Old 03-20-2007, 05:17 PM   #7 (permalink)
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Originally Posted by Spamdumpster
I've always used these terms as follows:

A "soft reset" is a battery pull or equivalent, similar to rebooting the device

A "hard reset" refers to resetting the device to out-of-the-box condition.
This is accurate on Palm or Windows devices, but not with BlackBerry devices.

Per Kbase articles KB03902 and KB03903.

Soft Reset - A soft reset is often used to re-establish communication between the handheld and your personal computer. A soft reset is an alternative to a hard reset. It stops all applications running on the BlackBerry Wireless Handheld, then restarts them. To perform a soft reset on your handheld, pressALT-CAP-DELETE.

Hard Reset - Often, the first step in troubleshooting network, software or hardware errors is to perform a hard reset. On Java™ handhelds, this is accomplished by removing the battery. A hard reset on a C++ device is performed by pressing the Reset button.

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